Being in sales allows me to do 2 things I love…1) meet new people from all different industries and 2) learn about their business and how it effects an industry. Plus, it’s always interesting to hear their perceptions on my industry…Technology…and the technology players they see impacting their business…i.e. Avaya, Cisco, Microsoft etc… but wait-what about Interactive Intelligence?
I recently hosted a product demo/meeting at one of our partner’s (Interactive Intelligence) demo facilities, and I have to say they may not be the biggest but they are definitely one of the most nimble, compelling and innovative companies to engage. Not only do they have one of the top VoIP/software products on the market; they are easy to access and paving the way for application driven solutions….
That being said, when you are looking at solutions that can truly transform your business, service your customers at a top level and allow you to integrate your business with technology, “Don’t be afraid of the little guy”… and here are 4 reasons why:
- Easy access to the manufacturer…I have had Don Brown, CEO of ININ, meet with my customers many times to deliver his thoughts on the industry, answer questions and tell us his plans for the his company. Keep in mind ININ is an international organization…. www.inin.com
- Local User Group meetings…. this allows customer-not resellers- to meet and greet each other and discuss/brainstorm on their solutions, challenges and ideas…a great way to get new ideas on how to use technology.
- Customers are key to changing the product…because ININ is nimble and open, customers are very valuable in driving new product ideas…they truly listen to what you need vs what they want to sell….
- Forward Thinking-No Dead weight….because ININ has a software based solution there is truly no equipment, proprietary weight, or old technology to carry forward, this allows them to develop new products and put your ideas to test…They are a development company so it’s very easy for them to change with changing industry and think outside of the box…because there is “no box” to limit them:)
It never hurts to learn about your options so keeping the little guy in mind… may be the best solution for your business.
