Managing Your Presence in the Interaction Client (part 4)

Posted by Ruth Lochary
May10
rlochary

Interactive Intelligence Video Training GuideGet the most out of your Interaction Client with these power user featuresMaking a difference for 3 types of people you communicate with daily

The smallest line in your client is the client is the one with the most power. The status indicator allows you to communicate your presence to 3 types of people: your company operator or administrative assistant, your colleagues and, most importantly, your customers. Learn how.

CPI’s Interaction Client “Did You Know” Video Series:

Interaction Client overview:

Part 1 and 2) Are You Taking Advantage of the Power of the Interaction Client

Part 3) A Tour of the Interaction Client

The Basics:

Part 4) Managing Your Status in the Interaction Client

Part 5) Managing Directories in the Interaction Client

Part 6) 5 Different Ways to Make a Call from Interaction Client

Part 7) Basic Call Control with the Interaction Client

Part 8) Transferring and Conferencing with the Interactive Intelligence Client

For Power Users:

Part 9) Recording, Parking, and Camping with the Interaction Client

Part 10) How to Customize the Interaction Client to Your Unique Needs

Part 11) Working Remotely with the Interaction Client

Part 12) Advanced Features of the Interaction Client

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