5 Ways to Place a Call from the Interaction Client (part 6)

Posted by Ruth Lochary
May12
rlochary

Interactive Intelligence Video Training GuideGet the most out of your Interaction Client with these power user featuresThe Enlightened Path to Dialing

Until you actually begin placing calls with the client itself, it’s difficult to understand how much easier it is than actually dialing the number on your phone. In this video you will learn how to place calls using click-to-dial, the drop-down list, call history, text dialing, and the dial pad. Master the art of placing phone calls from the client.


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CPI’s Interaction Client “Did You Know” Video Series:

Interaction Client overview:

Part 1 and 2) Are You Taking Advantage of the Power of the Interaction Client

Part 3) A Tour of the Interaction Client

The Basics:

Part 4) Managing Your Status in the Interaction Client

Part 5) Managing Directories in the Interaction Client

Part 6) 5 Different Ways to Make a Call from Interaction Client

Part 7) Basic Call Control with the Interaction Client

Part 8) Transferring and Conferencing with the Interactive Intelligence Client

For Power Users:

Part 9) Recording, Parking, and Camping with the Interaction Client

Part 10) How to Customize the Interaction Client to Your Unique Needs

Part 11) Working Remotely with the Interaction Client

Part 12) Advanced Features of the Interaction Client

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