Get the most out of your Interaction Client with these power user featuresSee how easy it is to transfer calls and create instant conferences with just a click

Did you know that your Interaction Client offers several ways to transfer and conference calls? In this video you will learn how to use blind transfers and consult transfers. In addition, you will learn how to create an instant conference with the click of your mouse. See how easy it really is.

CPI’s Interaction Client “Did You Know” Video Series:

Interaction Client overview:

Part 1 and 2) Are You Taking Advantage of the Power of the Interaction Client

Part 3) A Tour of the Interaction Client

The Basics:

Part 4) Managing Your Status in the Interaction Client

Part 5) Managing Directories in the Interaction Client

Part 6) 5 Different Ways to Make a Call from Interaction Client

Part 7) Basic Call Control with the Interaction Client

Part 8) Transferring and Conferencing with the Interactive Intelligence Client

For Power Users:

Part 9) Recording, Parking, and Camping with the Interaction Client

Part 10) How to Customize the Interaction Client to Your Unique Needs

Part 11) Working Remotely with the Interaction Client

Part 12) Advanced Features of the Interaction Client

Tags: Communications Products, Did You Know part 8, Inc, ININ, Interaction Client, Interactive Intelligence, video guide