Are You Taking Advantage of the Power of the Interaction Client? (part 1&2)

Posted by Ruth Lochary
Apr23
rlochary

Interactive Intelligence Video Training GuideGet the most out of your Interaction Client with these power user features

Is your phone a boat anchor?

What is a client and why should you use it?

People used to collect music on albums, 8-tracks, cassettes, or CDs. Today, we carry an entire music library on something the size of a credit card. In the same way, your phone has evolved. Your Interaction Client provides power, presence and portability that a phone alone simply cannot offer. Learn why in this video.

CPI’s Interaction Client “Did You Know” Video Series:

Interaction Client overview:

Part 1 and 2) Are You Taking Advantage of the Power of the Interaction Client

Part 3) A Tour of the Interaction Client

The Basics:

Part 4) Managing Your Status in the Interaction Client

Part 5) Managing Directories in the Interaction Client

Part 6) 5 Different Ways to Make a Call from Interaction Client

Part 7) Basic Call Control with the Interaction Client

Part 8) Transferring and Conferencing with the Interactive Intelligence Client

For Power Users:

Part 9) Recording, Parking, and Camping with the Interaction Client

Part 10) How to Customize the Interaction Client to Your Unique Needs

Part 11) Working Remotely with the Interaction Client

Part 12) Advanced Features of the Interaction Client

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