A Tour of the Interaction Client (part 3)

Posted by Ruth Lochary
Apr26
rlochary

Interactive Intelligence Video Training GuideGet the most out of your Interaction Client with these power user featuresOverview of the 6 major areas of the Interaction Client

Consider this your basic roadmap on the major areas of the Interaction Client. Get familiar with the Interaction Client menu bar, number field, My Interactions tab, status indicator, Company Directory, and Configuration menu. Take a guided tour.

CPI’s Interaction Client “Did You Know” Video Series:

Interaction Client overview:

Part 1 and 2) Are You Taking Advantage of the Power of the Interaction Client

Part 3) A Tour of the Interaction Client

The Basics:

Part 4) Managing Your Status in the Interaction Client

Part 5) Managing Directories in the Interaction Client

Part 6) 5 Different Ways to Make a Call from Interaction Client

Part 7) Basic Call Control with the Interaction Client

Part 8) Transferring and Conferencing with the Interactive Intelligence Client

For Power Users:

Part 9) Recording, Parking, and Camping with the Interaction Client

Part 10) How to Customize the Interaction Client to Your Unique Needs

Part 11) Working Remotely with the Interaction Client

Part 12) Advanced Features of the Interaction Client

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