Communications Products, Inc. - Blog » Call Id http://blog.commprod.com Complex Systems One Solution Tue, 10 Jan 2012 16:45:15 +0000 http://wordpress.org/?v=2.9.1 en hourly 1 How to Find an Interactive Intelligence Call ID http://blog.commprod.com/communications-products-inc/how-to-find-the-interactive-intelligence-call-i/ http://blog.commprod.com/communications-products-inc/how-to-find-the-interactive-intelligence-call-i/#comments Mon, 01 Feb 2010 21:05:30 +0000 David Currier http://blog.commprod.com/?p=182 If you are a user reporting an issue with a call or an administrator receiving a trouble report, the first piece of information you are likely to need is the Call Id of the interaction. This video clip shows where to find it in the client for recent calls and how to filter the IC server call log to see the log for that interaction.

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